Help & Support

Getting Started

Sign in with Google or your phone number to access your account.

Browse movies and series on the Home screen; use Search to find specific titles.

Tap a title to see details, then tap Play to start streaming.

Playback & Streaming

Use the on-screen controls to play, pause, or seek. Use the 10-second skip buttons to jump forward or back.

Your progress is saved automatically so you can continue later from "Continue Watching".

If a video won't load, check your internet connection and try again. Restarting the app can help.

Account & Subscription

Manage your profile and settings from the Profile and Settings screens.

Subscription and payment issues are handled by our payment provider — check your email for receipts and renewal notices.

Contact Us

If you can't find what you need here:

• Use the support or contact option inside the Masti TV app (Settings or Profile), or
• Email us at the address provided in the app or on our website.

Please include your account email or phone and a short description of the issue so we can help you quickly.